Hotel Policies

• Check in 4:00 pm - midnight
• Check out 11:00 am

General

With a stay at The Setai Tel Aviv, a Member of the leading hotels of the world in Tel Aviv (Tel Aviv Promenade), you'll be steps from Jaffa Flea Market and Jaffa Clock Tower. This spa hotel is 0.4 mi (0.7 km) from Jaffa Port and 2.2 mi (3.5 km) from Jerusalem Beach.. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: The 17% national value-added tax is not included in the price and may be charged at the hotel.
• Travelers on a tourist visa are exempt from this tax.
• To qualify for a tax exemption, tourists must present a valid passport upon check-out.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately USD 33 per person Self parking fee: USD 23 per night Rollaway bed fee: USD 150.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• The seasonal pool will be open from March to October.
• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger are not permitted at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast and dinner, and also through room service.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 16 and up.
• Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
• Check-in starts 1 hour after sunset on Saturday and the final day of Jewish holidays.
• Check-out time is 11 AM on Saturday and Jewish holidays..
• Guests must provide proof of COVID-19 vaccination.
• Contactless check-out is available.
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Individually-wrapped food options are available.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Individually-wrapped food options are available for dinner.
• Individually-wrapped food options are available through room service.
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Individually-wrapped food options are available for breakfast.
• Masks are available to guests.
• Children not allowed.
• Minimum age for proof of COVID-19 vaccination requirement: 16.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Guests must provide health documentation.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( U S D)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, Mastercard

Dining

• Satisfy your appetite for dinner at Jaya, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service.
• Relax with your favorite drink at the bar/lounge or the poolside bar.
• Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Renovations

• The property is closed between September 17 and October 11.

Business amenities

• Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
• Event facilities at this hotel consist of a conference center and 4 meeting rooms.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 120 air-conditioned rooms featuring minibars.
• Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.
• Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
• Conveniences include safes and desks, and housekeeping is provided daily.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Jaffa Flea Market - 0.1 km / 0.1 mi Jaffa Clock Tower - 0.1 km / 0.1 mi St.
• Peter's Church - 0.2 km / 0.1 mi Old Jaffa Antiquities Museum - 0.3 km / 0.2 mi Sea Mosque - 0.4 km / 0.2 mi Charles Clore Garden - 0.5 km / 0.3 mi Andromeda Rock - 0.5 km / 0.3 mi Etzel Museum 1947-1948 - 0.6 km / 0.4 mi Ilana Goor Museum - 0.6 km / 0.4 mi Alma Beach - 0.6 km / 0.4 mi Jaffa Port - 0.7 km / 0.4 mi Hatachana Compound - 0.8 km / 0.5 mi Immanuel Church - 0.8 km / 0.5 mi Suzanne Dellal Center for Dance and Theatre - 1.2 km / 0.8 mi Levinsky Street - 1.3 km / 0.8 mi The nearest major airport is Ben Gurion Airport (TLV) - 23.2 km / 14.4 mi

Headline

• In Tel Aviv (Tel Aviv Promenade)

Themes

• Business property, Spa property