Hotel Policies

• Check in 3:00 pm
• Check out 11:00 am

General

A stay at Herbert Samuel Jerusalem places you in the heart of Jerusalem, steps from Ben Yehuda Street and Zion Square. This 5-star hotel is 2.1 mi (3.4 km) from Al-Aqsa Mosque and 0.8 mi (1.3 km) from Mamilla Mall.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector, a security system, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: The 17% national value-added tax is not included in the price and may be charged at the hotel.
• Travelers on a tourist visa are exempt from this tax.
• To qualify for a tax exemption, tourists must present a valid passport upon check-out.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children Nearby parking fee: USD 35 per night (1640 ft away) Rollaway beds are available for an additional fee The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
• Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration..
• Contactless check-out is available.
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Individually-wrapped food options are available.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Individually-wrapped food options are available for dinner.
• Individually-wrapped food options are available through room service.
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Individually-wrapped food options are available for breakfast.
• Masks are available to guests.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( U S D)

• Visa, Diners Club, Debit cards not accepted, Cash not accepted, American Express, Mastercard

Dining

• Grab dinner at Dining Room, a restaurant that specializes in Middle Eastern cuisine.
• Dining is also available at the coffee shop/cafe, and 24-hour room service is provided.
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.

Business amenities

• Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Rooms

• Make yourself at home in one of the 137 guestrooms featuring minibars and flat-screen televisions.
• Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.
• Private bathrooms with showers feature complimentary toiletries and hair dryers.
• Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Ben Yehuda Street - 0.1 km / 0.1 mi Zion Square - 0.1 km / 0.1 mi Independence Park - 0.4 km / 0.2 mi Mamilla Cemetery and Pool - 0.5 km / 0.3 mi Ethiopian Church - 0.5 km / 0.3 mi New Gate - 0.7 km / 0.5 mi Jerusalem Baptist Church - 0.7 km / 0.5 mi Mamilla Mall - 0.8 km / 0.5 mi French Square - 0.8 km / 0.5 mi Jerusalem Great Synagogue - 0.9 km / 0.5 mi Notre Dame of Jerusalem Center - 0.9 km / 0.6 mi Machane Yehuda Market - 0.9 km / 0.6 mi Monastery of St.
• Saviour - 1 km / 0.6 mi Jaffa Gate - 1 km / 0.6 mi Tower of David Museum of the History of Jerusalem - 1.1 km / 0.7 mi The nearest major airport is Ben Gurion Airport (TLV) - 54 km / 33.5 mi

Headline

• In Jerusalem (Jerusalem City Centre)

Themes

• Business property, Luxury property, Spa property