Hotel Policies

• Check in 3:00 pm - anytime
• Check out 12:00 pm

General

With a stay at Mamilla Hotel, you'll be centrally located in Jerusalem, a 6-minute walk from Jaffa Gate and 11 minutes by foot from Church of the Holy Sepulchre. This 5-star hotel is 1.1 mi (1.8 km) from Mount Zion and 1.3 mi (2.1 km) from Western Wall.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: The 17% national value-added tax is not included in the price and may be charged at the hotel.
• Travelers on a tourist visa are exempt from this tax.
• To qualify for a tax exemption, tourists must present a valid passport upon check-out.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately ILS 140 for adults and ILS 140 for children Self parking fee: ILS 50 per day Valet parking fee: ILS 50 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• For more details, please contact the property using the information on the booking confirmation..
• Gap period enforced between guest stays - 24 hours.
• Shield between guests and staff in main contact areas.
• Contactless check-out is available.
• Property follows sanitization practices of Safe Travels (WTTC - Global).
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property is cleaned with disinfectant.
• Guests are provided with free hand sanitizer.
• Property confirms they are implementing enhanced cleaning measures.
• Staff wears personal protective equipment.
• Masks are available to guests.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Protective clothing is available to guests.
• Contactless check-in is available.
• Gloves are available to guests.
• No rollaway/extra beds available.
• Commonly-touched surfaces are cleaned with disinfectant.
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Payments ( I L S)

• Visa, Diners Club, Debit cards not accepted, Cash not accepted, American Express, Mastercard

Dining

• Grab a bite at Rooftop Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service.
• Snacks are also available at the coffee shop/cafe.
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Renovations

• The property is closed between October 6 and October 19.

Business amenities

• Featured amenities include a business center, express check-in, and express check-out.
• Planning an event in Jerusalem?
• This hotel has 3000 square feet (279 square meters) of space consisting of a conference center and meeting rooms.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 194 individually decorated guestrooms, featuring espresso makers and LCD televisions.
• Your bed comes with down comforters and premium bedding.
• Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.
• Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Mamilla Cemetery and Pool - 0.1 km / 0.1 mi Mamilla Mall - 0.2 km / 0.1 mi New Gate - 0.3 km / 0.2 mi Notre Dame of Jerusalem Center - 0.5 km / 0.3 mi Jaffa Gate - 0.5 km / 0.3 mi Ben Yehuda Street - 0.6 km / 0.3 mi Monastery of St.
• Saviour - 0.6 km / 0.4 mi Zion Square - 0.6 km / 0.4 mi French Square - 0.6 km / 0.4 mi Tower of David Museum of the History of Jerusalem - 0.7 km / 0.4 mi Jerusalem Great Synagogue - 0.7 km / 0.4 mi Christ Church - 0.7 km / 0.4 mi Church of St.
• Mark - 0.8 km / 0.5 mi Ethiopian Monastery - 0.8 km / 0.5 mi Damascus Gate - 0.9 km / 0.5 mi The nearest major airport is Ben Gurion Airport (TLV) - 56.8 km / 35.3 mi

Headline

• Near Mamilla Mall

Themes

• Shopping, Luxury property, Boutique property, Family property, Business, Family, City, Spa property