Hotel Policies

• Check in 3:00 pm - 12:00 pm
• Check out 11:00 am

General

A stay at Lady Stern Jerusalem Hotel places you in the heart of Jerusalem, within a 15-minute walk of Machane Yehuda Market and International Convention Centre. This spa hotel is 3.3 mi (5.3 km) from Al-Aqsa Mosque and 2.3 mi (3.7 km) from Mamilla Mall.. Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: The 17% national value-added tax is not included in the price and may be charged at the hotel.
• Travelers on a tourist visa are exempt from this tax.
• To qualify for a tax exemption, tourists must present a valid passport upon check-out.
• We have included all charges provided to us by the property.
• Optional: Self parking fee: ILS 45 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
• Contactless check-in is available.

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
• Social distancing measures are in place.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Contactless check-in is available.
• Essential workers only - NO.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( I L S)

• Visa, Debit cards not accepted, Cash not accepted, Mastercard

Dining

• Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.
• Mingle with other guests at the complimentary reception, held daily.
• Wrap up your day with a drink at the bar/lounge.

Business amenities

• Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 194 air-conditioned rooms featuring flat-screen televisions.
• Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.
• Bathrooms have bathtubs or showers and complimentary toiletries.
• Conveniences include phones, as well as safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Machane Yehuda Market - 0.6 km / 0.4 mi International Convention Centre - 0.9 km / 0.6 mi Ben Yehuda Street - 1.2 km / 0.7 mi Zion Square - 1.4 km / 0.9 mi Jerusalem Baptist Church - 1.4 km / 0.9 mi Ethiopian Church - 1.5 km / 0.9 mi Independence Park - 1.5 km / 1 mi Belz Great Synagogue - 1.6 km / 1 mi Knesset - 1.8 km / 1.1 mi Hebrew University of Jerusalem - 1.9 km / 1.2 mi Jerusalem Great Synagogue - 2 km / 1.2 mi Mamilla Cemetery and Pool - 2 km / 1.2 mi Monastery of the Cross - 2 km / 1.2 mi French Square - 2 km / 1.3 mi New Gate - 2.1 km / 1.3 mi The nearest major airport is Ben Gurion Airport (TLV) - 50.8 km / 31.6 mi

Headline

• Near International Convention Centre

Themes

• Spa property